• Salary: £19,737
  • Location: Based Bracknell Town Centre/Home Hybrid Role
  • Hours: 37 hours per week full time
  • Closing date: 03/12/21

Adviza is a registered charity that inspires and supports young people and adults to progress in learning and work. Here in the not-for-profit sector we are all about the client – and the successful delivery of our services to customers on behalf of the National Careers Service.

We are looking for an individual with excellent communication skills who is computer literate to work within our office in the centre of Bracknell and can work from home in a hybrid arrangement.

What do we need from you?

In this role you will be dealing with clients on the telephone, arranging appointments with them and asking for feedback on the service we provide. You will need to have a strong understanding of Outlook in particular diary bookings.

You will be responsible for updating our database and ensuring that records are accurate and actions are progressed to the relevant person. You will also perform other admin tasks to support the Contact Centre Team.

Shift Pattern for full time role 5 days a week working Monday, Tuesday, Thursday, Friday and Saturday, based in Bracknell Town Centre and working from home. Flexible hours can be agreed.

What’s in it for you?

Salary and pay progression: our salaries are competitive within our sector, and we have a pay progression scheme in development which puts your future pay increases in your hands.

Your personal development: from fully funded qualifications through to allocated work time for personal development for every employee – we have your development covered.

Pensions: we go above and beyond to help you prepare for the future by matching your pension contribution up to 10% of your salary.

Holidays and work life balance: starting at 25 days holiday (in addition to your bank holidays) you will move to 30 days after being part of our team for 5 years. But more than that – we offer a genuine commitment to working with you on a working pattern and model that suits you and the business best. Currently 51% of our employees work part time or term time, and many others have individual working arrangements that, most importantly, still get the job done.

Perks!: all of our employees have a fully funded subscription to Perkbox Sapphire (their top package) +Medical. This little gem (get it?) is taxable benefit but we cover that part of it for you. Through Perkbox we offer - among many other benefits - free access to:

  • Aura, the mindfulness app
  • magpie for personalised professional development
  • Boxx for online workout and wellness classes.

We also offer access to confidential counselling support and, through the Medical package, online access to a GP 24/7.

You also get a free “birthday box” (on your birthday naturally!) and other weekly treats – who isn’t up for a free Greggs sausage roll or drink from Café Nero?

There are also a whole host of discounts on shopping and other purchases to stretch your salary that little bit further.

How to apply?

It’s simple really – just send in your CV with a covering statement to tell us why you are applying and why you think this is the role for you, to: [email protected].  

For an informal chat about the role, please contact: Clare Blaze on 07747 476750.

Closing date: Monday 3rd December 2021
Interview dates: week commencing Friday 6th December 2021

 

Adviza is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

See our other vacancies