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27th Jul 2018

Assessors from matrix spent two days with Adviza last month to undertake a full review of our Information, Advice and Guidance (IAG) services to assess whether we continue to meet the matrix quality standard. We are delighted to announce that the charity passed with flying colours.

The review included interviews with four partner organisations, 27 customers and 15 staff alongside a review of planning, service delivery, documentation and technology to gain an overall assessment of Adviza’s planning, practice, monitoring and impact.

The assessors found senior leadership for the careers team to be "effective and visionary”.  Adviza's careers advisers were found to be "committed to providing clients with supportive and effective IAG" and that staff are "equally committed to effective internal and external partnership working”.  The assessment report goes on to say that “service delivery approaches remain highly motivational and encourage clients to become more aspirational.” 

Clients interviewed stated that the support has enabled them to "feel motivated to achieve and progress.”  Illustrative quotes from clients included that the IAG received “was everything I wanted it to be” and "it was really helpful - I got the job."

Katharine Horler, Adviza’s Chief Executive, said: “We are delighted that we continue to meet the standard. The feedback was very positive with lots of praise for our IAG practice and the impact that it is making.”

The matrix Standard is the unique quality framework for organisations to assess and measure their information, advice and/or guidance services, which ultimately supports individuals in their choice of career, learning, work and life goals.

Further information on the matrix Standard can be found here.  

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I just wanted to say a massive thank you for running the two workshops for us. We have received such positive feedback, I hope that...

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