National Careers Service logo

The National Careers Service offers fully-funded, personalised careers information, advice and guidance services to help you make decisions about careers, courses and work. Whatever stage you have reached in your career our qualified careers advisers are here to help. 

Adviza is the Prime Contractor for the South West and Oxfordshire Region covering Cornwall, Devon, Dorset, Somerset, Bristol, Bath, Swindon, Wiltshire, Gloucestershire and Oxfordshire. 

We support customers through a range of accessible delivery including one-to-one sessions in person at one of our community locations or via telephone, webchat and video call, plus online tools and webinars.

Helpline opening hours:
Monday to Friday: 8am-8pm
Saturday: 10am-5pm

Call 0800 100 900 
to speak to an adviser or book an appointment or visit the website to use our webchat.

I managed to gain some confidence, which I lacked before our meeting. Thanks to you I am to change my career after three years of fruitless search. I have happily found the job I wanted and being offered a new exciting opportunity. Adult customer

What is the National Careers Service?

We provide free personalised information, advice and guidance to help you get into work or progress in your career. We do this by helping you: 

  • Explore your career options
  • Understand the local job market
  • Develop or enhance your CV
  • Search and apply for local jobs
  • Identify local opportunities including volunteering
  • Develop your interview skills
  • Apply for training and online learning
  • Build your confidence.

Our careers advisers can help you plan for your future, be more confident about your skills and more prepared to deal with changes you can’t predict.

Who it's for

The National Careers Service provides anyone aged 13+ with life long careers information, advice and guidance to help them make good career choices, no matter what stage they are at in their career.

  • Support is available by phone, online, email and text for anyone aged 13 and over.
  • Adults aged 19+ (or aged 18 if not in education, employment or training) needing more support may be eligible for a free appointment either in person at a local venue, via telephone or online.
  • We offer tailored support for customers who, due to their multiple or complex barriers, are unable to access or fully benefit from mainstream services, including supporting ex-offenders, in association with Interventions Alliance. 
  • We help local employers making redundancies to support their staff and ensure a smooth transition into new work. Find out more about our Regional Redeployment Service in association with local LEPs.
I have accepted a new job! Your advice was brilliant in helping me tailor my CV, application to the job at hand and also how to get round certain bits at interview! Adult customer

What it includes

We offer one-to-one support for individuals, currently via telephone, webchat and video call plus a wealth of online and digital advice and resources. We also offer employers fully-funded support for redundancy, recruitment and retention. 

The National Careers Service website offers online tools such as skills assessments to match your skills to jobs that might suit you, as well as a careers advice section with advice on CVs and interview techniques and how to look for jobs. 

We run free webinars and events for job seekers on a range of topics including CVs, interviews and transferable skills. 

The Skills Toolkit is a new online platform, giving you easy access to free, high quality digital and numeracy courses to help you build up your skills, progress in work and boost your job prospects. The platform offers a range of courses at all levels, from introductory to advanced and it’s open to everyone.

We provide local labour market information for the South West and Oxfordshire to include data on local employers, growth sectors, apprenticeships, average salaries and qualification levels.

I found the advice invaluable. It helped me ‘think outside of the box’ and focus on wider opportunities.

Made redundant during Covid-19, Sarah asked for support to find vacancies. As a result of her telephone interview with an adviser she gained confidence, a positive approach to her job search, and a new role. Read Sarah's storyCareers adviser on telephone call

Contact us

Call 0800 100 900 (Monday to Friday: 8am-8pm, Saturday: 10am-5pm) to speak to an adviser, visit the website to use our webchat and connect with us on social media: Twitter and Facebook.